Privacy Policy

1 Scope of this policy

This Privacy Policy applies to GhasaWeb websites, mobile experiences, user accounts, newsletters, article submissions, comments, media services, advertising tools and other services that link to this policy.

By using GhasaWeb, you acknowledge that your information will be handled as described here. Some services may provide an additional notice where different or more specific practices apply.

2 Information we collect

Depending on how you use GhasaWeb, we may collect:

• Account details: name, username, email address, phone number, password credentials and account status.
• Profile information: profile photo, biography, website, country, city and other details you choose to provide.
• Content and communications: comments, article submissions, contact messages, newsletter requests, media uploads and correspondence with our team.
• Advertising information: advertiser or company details, campaign material, placement choices, invoices, payment records and campaign performance.
• Technical and usage information: IP address, browser type, device information, pages viewed, referring pages, approximate location, timestamps and interaction data.
• Cookie and consent information: preferences, consent choices and identifiers used by GhasaWeb or approved service providers.

Please do not submit sensitive personal information unless it is necessary for a service and you are authorised to provide it.

3 How we use information

We may use information to:

• Create, authenticate, maintain and protect user accounts.
• Publish and manage news, comments, community articles, photos, videos and other submitted content.
• Review submissions for accuracy, safety, editorial standards and legal compliance.
• Provide advertising, campaign, billing, customer-support and communication services.
• Send newsletters, service notices and responses requested by you.
• Measure traffic, diagnose errors, improve performance and develop new features.
• Prevent fraud, spam, abuse, unauthorised access and other harmful activity.
• Comply with applicable laws, lawful requests and enforceable agreements.

4 Cookies, analytics and similar technologies

GhasaWeb and approved service providers may use cookies, local storage, pixels or similar technologies to keep you signed in, remember preferences, measure audience activity, improve website performance and support advertising.

You may manage available choices through our consent controls, your browser settings or the Change Ad Consent page. Blocking some technologies may affect account, media or personalisation features.

5 Advertising and sponsored content

GhasaWeb may display advertisements supplied by GhasaWeb clients or third-party advertising partners. These services may process device, browser, cookie, approximate location and interaction information to deliver, limit, measure or report advertising.

Advertisers that upload campaigns provide information such as business details, advert files, placement instructions, billing data and campaign dates. We use this information to review, publish, manage and report on advertisements.

6 When information may be shared

We do not sell personal information as a standalone product. We may share information:

• With hosting, security, email, analytics, payment, advertising and technical service providers that support GhasaWeb.
• With editors, administrators or authorised team members who need access to perform their duties.
• When you ask us to share or publish information, including public profile details, comments and submitted articles.
• To investigate abuse, enforce our terms, protect users or defend GhasaWeb's rights and property.
• Where disclosure is required by law, court order or another valid legal process.
• As part of a merger, restructuring, financing, sale or transfer of all or part of the platform, subject to appropriate safeguards.

7 Public profiles, comments and submissions

Information you choose to publish may be visible to the public and may be indexed by search engines or shared by other users. This can include your display name, profile photo, biography, comments, article byline and submitted media.

Avoid publishing private contact information, confidential documents or personal information about another person without permission. Removal from GhasaWeb may not remove copies already shared, cached or archived elsewhere.

8 How long we keep information

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including account administration, publishing, security, dispute resolution, recordkeeping and legal compliance.

Retention periods may differ by information type. For example, financial and advertising records may be kept longer than routine website analytics, while published news and editorial records may remain available as part of the public archive.

9 Data security

We use reasonable administrative, technical and organisational safeguards designed to protect information from unauthorised access, loss, misuse, alteration or disclosure. These may include access controls, password protection, backups, monitoring and software updates.

No internet service can guarantee absolute security. You are responsible for keeping your password confidential, using a secure device and notifying us promptly if you suspect unauthorised account access.

10 International data processing

GhasaWeb serves audiences in Ghana, South Africa and other countries. Information may therefore be processed or stored in a country different from the one where you live, including where our hosting and service providers operate.

Where required, we take reasonable steps to use appropriate contractual, technical or organisational safeguards for cross-border processing.

11 Your privacy rights and choices

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion or restriction in certain circumstances.
• Object to or withdraw consent for certain processing.
• Unsubscribe from marketing or newsletter messages.
• Request a copy or transfer of eligible information.
• Complain to an appropriate data-protection authority.

We may need to verify your identity before completing a request. Some requests may be limited where information must be retained for legal, security, financial, editorial or public-interest reasons.

12 Children's privacy

GhasaWeb is a general-audience news and media platform and is not designed to knowingly collect personal information from children who cannot lawfully provide consent. A parent or guardian who believes a child has submitted personal information may contact us to request review and appropriate action.

13 Third-party links and services

Articles, advertisements, videos, social media features and other GhasaWeb content may link to third-party websites or services. GhasaWeb does not control their privacy, security or content practices. Review the privacy policy of each external service before providing personal information.

14 Changes to this policy

We may update this Privacy Policy when our services, technology, legal obligations or business practices change. The updated date at the top of this page will show when the latest version took effect. Material changes may also be communicated through the website or another appropriate channel.

15 Contact GhasaWeb

Contact us with questions about this policy, a privacy concern or a request relating to your personal information. Please provide enough information for us to understand and verify your request, but do not send passwords or highly sensitive documents through an unsecured message.